sekabet Privacy Policy – How We Handle Your Personal Data

When you register on sekabet, we collect personal information that is necessary to create and manage your account, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method details, which are required to process deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. If you contact our support team, we retain records of those communications to ensure continuity of service and to resolve any disputes accurately. We may also collect information you voluntarily provide when participating in surveys, promotions, or feedback requests. All data collection is limited to what is genuinely necessary for the purposes described in this policy. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data.

The personal information we collect is used primarily to operate and maintain your account, process your transactions, and deliver the sports betting and casino-style entertainment services available on the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are essential and cannot be opted out of while your account remains active. Your identity and financial information is used to carry out the verification checks required under applicable Philippine online gaming regulations, including age verification and anti-money laundering compliance. We may use aggregated, anonymised data about platform usage to improve our services, fix technical issues, and develop new features — this data cannot be used to identify you individually. If you have opted in to marketing communications, we may use your contact details to send you information about platform updates, new game categories, or relevant offers. You can withdraw your consent to marketing communications at any time by contacting our support team. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

sekabet does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and customer support technology providers — these partners are contractually required to handle your data securely and only for the specific purposes we have authorised. We may disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, property, or safety of sekabet, our players, or the public. In the event that sekabet undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. We require all third parties who receive your data to maintain appropriate security standards and to use it only for the purposes for which it was shared. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place. Any such international transfers will be disclosed to you and handled in accordance with applicable data protection law.

We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the sekabet platform is encrypted using secure protocols, and sensitive account and payment information is stored using encryption at rest. Access to personal data within our organisation is restricted to staff and systems that genuinely need it to perform their functions, and all personnel with access to personal data are subject to confidentiality obligations. We conduct regular security assessments and keep our systems updated to address emerging threats and vulnerabilities. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine regulatory authorities as required by law, without undue delay. While we take every reasonable precaution, no online platform can guarantee absolute security, and you also play a role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone. If you suspect that your account has been compromised, please contact our support team immediately so we can take protective action.

We retain your personal information for as long as your account is active and for a reasonable period afterwards to comply with our legal obligations, resolve disputes, and enforce our agreements. Under Philippine anti-money laundering regulations and online gaming licensing requirements, we are required to retain certain transaction and identity records for a minimum period even after account closure. Once the applicable retention period has expired and there is no longer a legal or legitimate business reason to keep your data, we will securely delete or anonymise it. If you request account closure, we will begin the data retention review process and inform you of the applicable retention periods for different categories of your data. Data that has been anonymised — meaning it can no longer be linked back to you — may be retained indefinitely for statistical and analytical purposes. You may request information about the specific retention periods that apply to your data by contacting our support team. We review our data retention practices regularly to ensure they remain proportionate and compliant with applicable law.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You also have the right to access a copy of the personal information we hold about you, to request corrections if any of it is inaccurate or incomplete, and to request deletion of your data where there is no longer a legal basis for us to retain it. You have the right to object to certain types of processing, including direct marketing, and to withdraw your consent to processing that is based on consent at any time without affecting the lawfulness of processing carried out before withdrawal. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team — we will respond to all verified requests within the timeframes required by applicable law. We will never penalise you for exercising your data rights.

sekabet uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse how players interact with our services. Essential cookies are necessary for the platform to function and cannot be disabled — they handle tasks such as keeping you logged in during a session and maintaining your security settings. Analytical cookies help us understand which parts of the platform are most used and where improvements can be made; this data is collected in aggregated form and does not identify you individually. We do not use third-party advertising cookies or allow external advertising networks to track your activity on our platform. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. By continuing to use sekabet after being informed of our cookie practices, you consent to the use of cookies as described in this policy. For more detailed information about the specific cookies we use and their purposes, please contact our support team.

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via the contact details associated with their account and will publish the updated policy on this page with a revised effective date clearly displayed at the top. We encourage you to review this page periodically so you are always aware of how we handle your personal information. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy. If you disagree with any changes, you may request account closure by contacting our support team. For any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or reach out to our support team directly. We are committed to being transparent and responsive on all matters relating to your privacy.